ZANZIBAR ELECTRICITY CORPORATION
(ZECO)
ZANZIBAR ELECTRICITY CORPORATION
ZECO Services
Services
ZANZIBAR ELECTRICITY CORPORATION
Zanzibar Electricity Corporation is an electrical power utility in a Zanzibar Island, our service is in a uniform business process from customer registration until to meter installation to the consumer`s premises. The estimation cost of the consumer differs in accordance with distance and materials needed observed and approved by surveyor officer.
As our purpose is to distribute and support electrical energy therefore we diversify our service into different level of consumptions, a consumer can be in either home user,small business, large business or temporary connection depends upon consumer`s needs.
It should be noted that “Any person who fraudulently abstracts, consumes or uses any electricity shall be deemed to have stolen such electricity and shall be liable to a fine of not less than one million shillings or to imprisonment of for a term not exceeding six months or to both such fine and imprisonment and shall also be required to compensate the Corporation for the estimated value of energy fraudulently consumed for the period of fraud”.
Customer Registration
Getting connected to electricity is simple.
You just need to follow few steps and you are good to brighten your place!
Step 1: Fitting
Before you can be registered, you first need to make sure a proper fitting that includes installation of main switch is done in your premises. The fitting must be done by a recognized technician.
Step 2: Registration
Registration can be done at our headquarters Gulioni Zanzibar for people living in Zanzibar (Unguja), Tibirinzi for people living in Pemba and all the zonal offices across Unguja and Pemba. It is important that owner of the premises is the one who do registration; otherwise a power of attorney shall be issued for representatives.
To be registered you need to present one passport size photo and a valid photo ID (Zanzibar ID, Tanzanian ID, passport, driving license, voter’s registration ID).
An authorised officer will enter the details into a computer system and a registration form will be printed for you to proceed with registration fee payment. You will also be given all instructions regarding conditions for your connection.
Pay the registration fee. If you need to use non shared transformer, you will be required to make a separate request to the General Manager.
Step 3: Survey
An authorised ZECO officials will contact you to notify you on the date when they will arrive at your site for survey.
You will later be informed on the total cost of connection. Please make sure you get a receipt after you do the payment.
Step 4: Connecting to Electricity
After you pay the prescribed connection fee, you will be contacted to be informed on the date when our technicians will come to connect your premises with the electricity.
Step 5: Enjoy a brighter life
Ready to start a brighter life! Please remember to conserve energy for the greener world! And please remember to pay your bills to avoid power cuts!
Customer Categories
Home Users
Domestic customers and small business enterprises with minimal electricity use are categorized as life line tariff Z0 and Z1.
Small Business
This segment is mainly composed of small industries and comprises of customers exceed 1,500 up to 5,000 units per month.
Large Business
These industrialmachinery or mega lighting projects. This is applicable to the user who exceeds 5000 units per month.
ZECO TARIFFS |
||||||
|
NO |
TARIFFNAMES |
TARIFF CATEGORIES |
UNIT RANGES |
PRICE PER kWh |
PRICE PER KVA |
SERVICE CHARGE |
|
1 |
Z0 |
Life Line |
1--50 |
79 |
|
2,100 |
51---ALL |
480 |
|
||||
|
2 |
Z1 |
General Services |
1---1,500 |
266 |
|
2,100 |
1,501----ALL |
288 |
|
||||
1---ALL |
206 |
|
||||
|
3 |
Z2 |
Small Industries |
1---ALL |
206 |
16,000 |
10,500 |
|
|
|||||
|
4 |
Z3 |
Small Industries |
1---ALL |
169 |
16,000 |
150,500 |
|
|
|||||
|
5 |
Z3 |
Street Lights |
ALL Units |
266 |
16,000 |
150,500 |
Customer Services Centres
ZECO is always striving to bring our services closer to customers. We have deployed a number of centres across Unguja and Pemba where all inquiries can be directly channeled. You can visit the nearest customers services or simply call them at the followin centres.
Unguja Nothern Zonal Office
Gamba
+255 774 236 212
Head Office
Guluioni, Zanzibar
+255 24 22 30232 / +255 24 22 32101 / +255 772 877 879
Unguja Southern Zonal Office
Makunduchi
+255 773 897 736
Pemba Branch Office
Tibirinzi, Chake Chake
+255 24 24 52259 / +255 777 612 233
Pemba Nothern Zonal Office
Wete, Bobani Street (Sharing Building with PBZ)
+255 24 24 54175
Pemba Southern Zonal Office
Mkoani
+255 24 24 56250